PRIVACY POLICY
Last updated: June 2026
Who We Are
La Maison Épuré is a home editing service and curated goods shop. We operate throughout New England and at lamaisonepure.com.
For questions regarding this policy contact us at bonjour@lamaisonepure.com.
Information We Collect
Information you provide directly
When you book a service, make a purchase, or contact us, we may collect your name, email address, phone number, mailing and service address, payment information, and any details you share about your home or project.
Information collected automatically
When you visit lamaisonepure.com, our platform may collect standard technical data including your IP address, browser type, pages visited, and time spent on the site. This is collected through Squarespace, our website platform. We do not operate independent tracking systems.
Payment information
Payment transactions are processed through Squarespace Commerce and its payment partners. We do not store your full payment card details. Please refer to Squarespace's privacy policy for details on how payment data is handled.
How We Use Your Information
We use the information we collect to:
Confirm and fulfil bookings and orders. Communicate with you about your service or purchase. Send order confirmations, scheduling details, and follow-up correspondence. Improve our services and site experience. Comply with applicable legal obligations.
We do not use your information for automated decision-making or profiling.
Photography and Your Home
For in-home editing sessions, we will never photograph your space without your explicit written or verbal consent. We will never publish, share, or use images of your home on our website, social media, or any other platform without your specific prior approval. This applies to all identifying details of your property.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances: with service providers who assist in operating our website and processing payments, specifically Squarespace and its payment partners; when required by law or valid legal process; or to protect the rights, property, or safety of La Maison Épuré or others.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking and transaction records are retained for a minimum of seven years for tax and accounting purposes. You may request deletion of your personal data at any time, subject to our legal retention obligations.
Your Rights
Depending on where you are located, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, object to or restrict certain processing of your data, and receive a copy of your data in a portable format.
To exercise any of these rights, contact us at bonjour@lamaisonepure.com. We will respond within 30 days.
Maine residents: Maine has enacted consumer privacy protections under the Maine Act to Protect the Privacy of Online Consumer Information. We do not sell data about your online activity to third parties.
California residents: If you are a California resident, you have rights under the California Consumer Privacy Act including the right to know what personal information is collected, the right to deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
Cookies
Our website uses cookies as managed by Squarespace. These may include functional cookies necessary for the site to operate and analytics cookies to understand how visitors use the site. You may adjust your cookie preferences through your browser settings. We do not operate independent advertising or tracking cookies.
Third Party Links
Our site may contain links to third party platforms including booking and payment tools. We are not responsible for the privacy practices of those platforms and encourage you to review their policies directly.
Children
Our services and shop are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. Continued use of our site or services after any changes constitutes acceptance of the updated policy.
Contact
La Maison Épuré bonjour@lamaisonepure.com, lamaisonepure.com.
TERMS & CONDITIONS
Last updated: June 2026
These terms govern your use of lamaisonepure.com and any services or products purchased from La Maison Épuré, operated by Risa Hiser, in New England. By booking a service or placing an order you agree to these terms.
Contact: bonjour@lamaisonepure.com
PART ONE — EDIT SERVICES
Bookings
All sessions are confirmed upon receipt of booking and, where applicable, deposit payment. Confirmation will be sent to the email address provided at booking.
Deposits and Payment
Half day sessions are paid in full at time of booking. Full day and two-day sessions require a 50% deposit at booking with the remaining balance due on the day of service. Payment is processed through Squarespace and its payment partners.
Cancellation and Rescheduling
Cancellations or reschedule requests made more than 48 hours before the scheduled session will be honoured without charge. Cancellations within 48 hours of the scheduled session are subject to a charge of 50% of the session fee. No-shows are charged in full. Deposits are non-refundable in the event of a cancellation within 48 hours.
To cancel or reschedule contact us at bonjour@lamaisonepure.com with your booking reference and preferred new date if applicable.
Refunds
We do not offer refunds once a session has been completed. If you are dissatisfied with your experience please contact us directly and we will work to find a fair resolution.
Scope of Service
Our editing sessions involve working alongside the client to sort, edit, and return objects within the home. Our services do not include the removal, hauling, donation, or resale of items unless explicitly agreed upon in writing in advance of the session. We are not responsible for the disposal of items the client chooses to release.
Access and Conditions
The client agrees to provide safe and reasonable access to the agreed spaces on the day of the session. La Maison Épuré reserves the right to decline or discontinue a session if conditions are unsafe or materially different from those described at booking.
Photography
We will not photograph your home or its contents without your explicit consent. Any photography agreed upon for portfolio or marketing purposes will be subject to a separate written agreement.
Liability
We take reasonable care in all sessions. La Maison Épuré is not liable for pre-existing damage to objects or spaces, or for the client's decisions regarding items retained or released during the editing process. Our liability is limited to the value of the session fee paid.
Travel
Travel beyond a defined radius is billed at the current IRS standard mileage rate, confirmed at the time of booking. Travel fees are non-refundable once travel has commenced.
PART TWO — SHOP AND PRODUCT SALES
Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Confirmation of your order does not constitute acceptance until payment is processed and confirmed.
Pricing
All prices are listed in US dollars and are subject to change without notice. The price charged will be the price displayed at the time of purchase. Applicable taxes and shipping costs will be calculated and displayed at checkout.
Payment
Payment is processed securely through Squarespace Commerce and its payment partners. We do not store payment card details.
Shipping
We ship within the United States. Shipping costs and estimated delivery times are displayed at checkout. We are not responsible for delays caused by carriers or circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.
For large or heavy items marked as local pickup or regional delivery only, no shipping will be offered. These terms will be clearly stated in the product listing.
Returns and Refunds
All sales are final. Due to the one-of-a-kind and antique nature of our inventory we do not accept returns or offer refunds except in the following circumstances: the item arrives materially damaged in transit, or the item is materially different from its description. In either case you must contact us at bonjour@lamaisonepure.com within 48 hours of delivery with photographic evidence. We will assess each case individually and offer a resolution which may include a refund, replacement, or store credit at our discretion.
Item Descriptions and Condition
Many of our pieces are antique, vintage, or one-of-a-kind. Wear, patina, and minor imperfections consistent with age and use are not considered defects and do not qualify for return or refund. Dimensions are provided in good faith and are approximate. We encourage you to contact us with questions before purchasing.
Local Pickup and Regional Delivery
Items designated for local pickup must be collected within 14 days of purchase unless otherwise agreed. Items designated for regional delivery will be arranged directly with the buyer following purchase. Delivery fees will be confirmed at time of arrangement.
Cancellations
Orders may be cancelled within 24 hours of placement provided the item has not yet been shipped or prepared for pickup. To cancel contact bonjour@lamaisonepure.com immediately with your order reference.
Intellectual Property
All content on lamaisonepure.com including photography, copy, and brand identity is the property of La Maison Épuré and may not be reproduced or used without written permission.
GENERAL TERMS
Governing Law
These terms are governed by the laws of the State of Maine. Any disputes arising from these terms or your use of our services or shop will be subject to the exclusive jurisdiction of the courts of Maine.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Changes to These Terms
We reserve the right to update these terms at any time. Changes will be reflected in the updated date at the top of this page. Continued use of our site or services constitutes acceptance of any updated terms.
Contact
La Maison Épuré bonjour@lamaisonepure.com, lamaisonepure.com